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Hurricane Ida Relief

Need help recovering from Hurricane Ida? The city, state, and FEMA have several programs to help rebuild our communities. We understand that all the information can be overwhelming. To help you sort which resources might be most helpful for you, we’ve highlighted several below.


Need financial help? Looking to apply for FEMA disaster relief? FEMA provides up to $34k to eligible households affected by a disaster, who have uninsured or under-insured necessary expenses and serious needs. Click here to apply for disaster assistance online. The deadline to apply is January 4, 2022. 


Have you been found ineligible for FEMA assistance? If you disagree with a FEMA eligibility decision you may appeal the decision. Once you receive your ineligibility notice, you have 60 days to file the appeal. The appeal can be uploaded to your account on, or faxed to 800-827-8112, or mailed to the FEMA National Processing Service Center, P.O. Box 10055, Hyattsville, MD.

The appeal should contain the following information: 

  • The reasons for the appeal
  • Include your full name, date of birth, current address, disaster number, and FEMA registration number.
  • Date and sign the letter. The letter must be signed by the applicant or person who the applicant authorizes to act on their behalf. The signature must also be accompanied by a notary stamp or seal or the statement “I hereby declare under penalty of perjury that the foregoing is true and correct.”
  • Include your nine-digit FEMA registration number on each page.

Specialists at the FEMA Helpline can give you advice on what to include in your appeal letter and provide information on many other topics beyond appeals. Call the FEMA Helpline at 800-621-3362 or VRS (Video Relay Service). Lines are open from 8 a.m. to 7 p.m. seven days a week. Learn more about the appeals process here.


Are you undocumented? When applying for FEMA disaster assistance, you have to identify as a U.S. citizen, non-citizen national, or qualified alien when you apply. Only those three citizenship statuses may be eligible for disaster assistance. In mixed status households, the member with legal documentation should apply. Children with legal citizenship may apply on behalf of their families.

If no member of your household falls under that category, the State has set up a $27 million disaster fund for undocumented families who are not otherwise eligible for FEMA assistance. To get connected with assistance, call the ONA Hotline at 1-800-566-7636 9:00am to 8:00pm, Monday through Friday. Hotline assistance is available in over 200 languages. You can also visit one of the not-for-profits listed below.  The application period closes on November 26. 

  • Catholic Charities Community Services, 402 East 152nd Street, Bronx, NY10455
  • MinKwon, 133-29 41st Avenue, Suite 202, Flushing, NY 11355
  • Make the Road, 92-10 Roosevelt Ave, Jackson Heights, NY 11372  


Need temporary housing, rental assistance, or other assistance for your home? Disaster survivors with damage to their primary residence may be eligible for FEMA Sheltering and Housing Assistance. Visit FEMA’s website on Sheltering and Housing Assistance for Disaster Survivors.


Need food? Call 311 and get home delivered meals. Orders that are placed by 10 am will arrive after 3pm same day. Each box will have 6 meals - 3 lunches and 3 dinners. You can request one delivery or two weeks of meals. Meals will need to be heated and refrigerated, they come either fresh or frozen. If individuals need refrigeration/heating appliances, 311 will help. Halal, Kosher, or non-specialty meals are available. If individuals do not need meals for 2 weeks, orders can be cancelled by calling 311.


Are you a small business owner looking for disaster assistance? Businesses of all sizes located in declared disaster areas, private nonprofit organizations, homeowners, and renters affected by declared disasters can apply for disaster loans. Visit the Small Business Association’s website on disaster assistance.


Looking for mental health resources? New York State has partnered with Crisis Text Line, an anonymous texting service available 24/7. Text GOT5 to 741741 to get started. Visit the State’s website on Mental Health Resources for Ida for more.


Need safety tips? FEMA has compiled a list of best practices moving forward. Visit FEMA’s website for post-storm safety tips.


Did you lose your job due to Ida? Unemployment benefits and re-employment services are available to individuals who have become unemployed because of the disaster. Visit the Department of Labor’s website for information on the program.


Need legal services? Low-income individuals may now call (888) 399-5459 or visit for free legal services. Callers to the hotline should say that they are seeking storm or flooding related legal assistance, identify the county in which they are located and be prepared to provide a phone number where they can be reached. Legal assistance may be provided for any of the following needs: 

  • assistance securing government benefits as they are made available to disaster survivors

  • assistance with life, medical and property insurance claims

  • help with home repair contracts and contractors.

  • replacement of wills and other important legal documents lost or destroyed in the disaster

  • consumer protection issues such as price-gouging and avoiding contractor scams in the

    rebuilding process

  • counseling on mortgage-foreclosure problems; and

  • counseling on landlord-tenant problems.


Need tax relief? Victims of Hurricane Ida in parts of New York and New Jersey now have until January 3, 2022, to file various individual and business tax returns and make tax payments. Visit the IRS website here.


Do you want to receive emergency alerts in the area you live in? The Notify NYC Mobile App provides free emergency alerts and updates. Sign up for Notify NYC here.


Find the full list of resources from the City of New York here. Website translation is available in all languages.

Find the full list of resources from the State of New York here. Resources are available in the following languages: بى (Arabic), বাঙালি (Bengali), 中文 (Chinese), Kreyòl ayisyen (Haitian-Creole), Italiano (Italian), 한국어(Korean), Polski (Polish), Русскийy (Russian), Español (Spanish), יידיש (Yiddish)

Find the full list of resources from FEMA here. Resources are available in Spanish, French, Haitian-Creole, Simplified Chinese, Korean, and Vietnamese.